Value of Non-Binding ODS Decisions under DSA Article 21

EU — Out-of-Court Dispute Bodies (DSA) · 2025-09-29 · EU · verified record

Themes: Online marketplaces · Online platforms · Search services

Ecosystems: EU Digital Services Act

The Case for Out-of-Court Justice Under the DSA The Digital Services Act (DSA) introduces new tools for users, including the right to seek a non-binding ODS decision under DSA Article 21 from an independent and impartial body. This comes at a time when online platforms such as social media networks and marketplaces make billions of moderation decisions in Europe — removing posts, suspending accounts, labelling content, and more. Until recently, users had limited ways to contest these outcomes, since going to court was often impractical for everyday disputes. These out-of-court dispute settleme

The Case for Out-of-Court Justice Under the DSA The Digital Services Act (DSA) introduces new tools for users, including the right to seek a non-binding ODS decision under DSA Article 21 from an independent and impartial body. This comes at a time when online platforms such as social media networks

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