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CMA orders Marks Electrical to refund customers over pre-selected extra charges

UK — Competition & Markets Authority (CMA) · 2026-06-18 · UK · verified record

Themes: Consumer protection · Online marketplaces · Online platforms · Search services

Ecosystems: UK Digital Markets (DMCCA)

Marks Electrical must refund nearly 40,000 customers and pay a fine after it automatically opted customers into additional paid services.

CMA orders Marks Electrical to refund customers over pre-selected extra charges Marks Electrical must refund nearly 40,000 customers and pay a fine after it automatically opted customers into additional paid services. - CMA orders around £600,000 to be repaid to customers – an average of £15 per per

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