CMA publishes loyalty penalty update
UK — Competition & Markets Authority (CMA) · 2020-01-21 · UK · verified record
Themes: Consumer protection · Online marketplaces · Online platforms · Search services
Ecosystems: UK Digital Markets (DMCCA)
The CMA has reported on the progress made in tackling the loyalty penalty that impacts millions of people.
CMA publishes loyalty penalty update The CMA has reported on the progress made in tackling the loyalty penalty that impacts millions of people. The Competition and Markets Authority (CMA) investigated the loyalty penalty – where companies penalise longstanding customers by charging them higher price
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