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CMA secures important changes from Google to tackle fake reviews

UK — Dept. for Science, Innovation & Technology · 2025-01-24 · UK · verified record

Themes: Consumer protection · Online marketplaces · Online platforms · Search services

Ecosystems: UK Digital Markets (DMCCA)

Google has agreed to make significant changes to its processes for tackling fake reviews – meaning people can have more trust in the reviews they see. press_release GOV.UK Search API query: "digital markets"

CMA secures important changes from Google to tackle fake reviews Google has agreed to make significant changes to its processes for tackling fake reviews – meaning people can have more trust in the reviews they see. - The undertakings signed by Google require the firm to sanction UK businesses that have boosted their star ratings with fake reviews – as well as sanctioning people who have written fake reviews for UK businesses - Google has committed to put ‘warning’ alerts on the profiles of UK businesses that use fake reviews to boost their star ratings - CMA CEO: “Left unchecked, fake reviews…

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