Investigation into the provider of Chat-Avenue and its compliance with duties to protect its users from illegal content

UK — Ofcom · 2026-04-21 · UK · verified record

Themes: Child safety & minors · Hate speech & illegal content

Ecosystems: UK Online Safety Act

Open The provider of Chat-Avenue 21 April 2026 Ofcom is investigating whether the provider of Chat-Avenue.com (‘Chat-Avenue’) has failed and/or is failing to comply with the duties under the Online Safety Act 2023 in respect of the following: - Completion of a suitable and sufficient Illegal content risk assessment, particularly in relation to child sexual exploitation and abuse (‘CSEA’) risks. - Completion of a children’s access assessment and a suitable and sufficient children’s risk assessment. - Making and keeping an appropriate record of these risk assessments. - Compliance with the illeg

Open The provider of Chat-Avenue 21 April 2026 Ofcom is investigating whether the provider of Chat-Avenue.com (‘Chat-Avenue’) has failed and/or is failing to comply with the duties under the Online Safety Act 2023 in respect of the following: - Completion of a suitable and sufficient Illegal content risk assessment, particularly in relation to child sexual exploitation and abuse (‘CSEA’) risks. - Completion of a children’s access assessment and a suitable and sufficient children’s risk assessment. - Making and keeping an appropriate record of these risk assessments. - Compliance with the illeg…

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