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Protective defaults for social media platforms

UK — Ofcom · 2026-07-13 · UK · verified record

Themes: Child safety & minors

Ecosystems: UK Online Safety Act

Our new randomised controlled trial (RCT) explored how children (13 – 15 year olds, and 16 – 17 year olds) and adults react to being defaulted into safe-by-design social media profile settings. We find strong support for these settings, and high rates of retention across all ages. Past RCTs by Ofcom’s Behavioural Insights Hub have found encouraging evidence that default settings affect users’ online choices. For example, our past trials have shown: - When adults are defaulted into being able to see "All content types" (which includes potentially harmful content) on a mock video sharing platfor

Our new randomised controlled trial (RCT) explored how children (13 – 15 year olds, and 16 – 17 year olds) and adults react to being defaulted into safe-by-design social media profile settings. We find strong support for these settings, and high rates of retention across all ages. Past RCTs by Ofcom’s Behavioural Insights Hub have found encouraging evidence that default settings affect users’ online choices. For example, our past trials have shown: - When adults are defaulted into being able to see "All content types" (which includes potentially harmful content) on a mock video sharing platfor…

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