Investigation into TikTok’s compliance with duties to protect children from encountering harmful content under section 12

UK — Ofcom · 2026-07-16 · UK · verified record

Themes: Child safety & minors

Ecosystems: UK Online Safety Act

Open TikTok Information Technologies UK Limited 16 July 2026 Ofcom has today opened an investigation to understand whether TikTok Information Technologies UK Limited has failed, or is failing, to comply with certain duties under section 12 of the Online Safety Act 2023. Section 12 of the Online Safety Act 2023 Background Part 3 of the Online Safety Act (the ‘Act’) imposes duties on providers of regulated user-to-user services that are likely to be accessed by children to protect children from harmful content. In particular, under section 12 of the Act, such providers must comply with the follo

Open TikTok Information Technologies UK Limited 16 July 2026 Ofcom has today opened an investigation to understand whether TikTok Information Technologies UK Limited has failed, or is failing, to comply with certain duties under section 12 of the Online Safety Act 2023. Section 12 of the Online Safety Act 2023 Background Part 3 of the Online Safety Act (the ‘Act’) imposes duties on providers of regulated user-to-user services that are likely to be accessed by children to protect children from harmful content. In particular, under section 12 of the Act, such providers must comply with the follo…

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