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Microsoft’s business software ecosystem

UK — Digital Policy Sources · 2026-06-23 · UK · verified record

Themes: Consumer protection · Online marketplaces · Online platforms · Search services

Ecosystems: UK Digital Markets (DMCCA)

Microsoft’s business software ecosystem The Competition and Markets Authority (CMA) is investigating whether to designate Microsoft as having strategic market status (SMS) in respect of its business software ecosystem. Qualitative customer research 5 June 2026: The CMA intends to undertake qualitative research to inform this investigation. The research will focus on understanding Microsoft UK customers’ business software purchasing decisions, the alternatives to using Microsoft that are available to them, and their ability to switch to those alternatives. The agency appointed to undertake the

Microsoft’s business software ecosystem The Competition and Markets Authority (CMA) is investigating whether to designate Microsoft as having strategic market status (SMS) in respect of its business software ecosystem. Qualitative customer research 5 June 2026: The CMA intends to undertake qualitati

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