How the CMA uses its direct consumer enforcement powers
UK — Dept. for Science, Innovation & Technology · 2025-08-28 · UK · verified record
Themes: Consumer protection · Online marketplaces · Online platforms · Search services
Ecosystems: UK Digital Markets (DMCCA)
How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law. Guidance GOV.UK Search API query: "digital markets"
How the CMA uses its direct consumer enforcement powers Published 28 August 2025 This page summarises how the Competition and Markets Authority (CMA) expects to use its direct enforcement powers to investigate and decide upon suspected breaches of consumer law. It sets out what to expect if: - the CMA has sent you a letter, saying that we suspect you might have broken the law - you have reason to believe that you might have broken the law This is a summary of our direct consumer enforcement guidance (CMA200), which explains in more detail how the CMA exercises its direct consumer enforcement p…
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